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<pre>Array ( [var] => cut_url ) </pre> Resume for Sridhar R. in Chicago, Illinois. Search More Resumes on #KJ2DU3A8A

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Resume for Sridhar R. in Chicago, Illinois

Occupation: Industry:
Country: United States City: Chicago
State: Illinois ZIP: 60563

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For over twenty years, Mr. R.agopalan has been instrumental in delivering solutions by aligning people, process and technology with business strategies for several Fortune clients.

He has extensive experience in leading, managing, architecting and delivering in several vertical markets. His core strengths are Program and Project Management, Business Process Optimization, Enterprise Application Integration and Solution Delivery with an emphasis on Full Lifecycle Structured Development Methodologies.

specialization overview

  • Large Scale Enterprise Program Management
  • Leadership and High Performance Team Building
  • Global Delivery Models Offshore Vendor
  • Structured Methodology Based Delivery
  • Effective Liaison between Business, Technology and Operations
  • Vertical expertise in Banking/Finance, Telecom, Manufacturing, CPG and Public Sector
  • Program and Portfolio Management ToolsPWA/Artemis/Niku
  • Mainframe, Client Server and Web Based Technologies

    Staffinglab iNC. Consulting Services Nov – Till Date


    Select Initiatives and Key Accomplishments:

    JP Morgan Chase JPMC Senior Program Manager

    Risk Initiatives, End of Life Program and Project Management

  • Delivered the CMS Infrastructure Refresh Program across seven Regional Lockbox sites: 
  • Managed the CMS application migration and roll out of a new Windows Server Platform, Disaster Recovery and Storage solution collaborating with Technology Infrastructure, Receivables IT, Operations and Vendor business partners.
  • Ensured team commitments were met despite an accelerated and aggressive schedule.
  • Enabled Treasury Services to meet Nevada Law compliance goals and Technology End of Life risk mitigation objectives.
  • Managed the Secure FTP Risk Initiative to secure all internal data transmissions within Receivables meeting Payment Card Industry PCI and Security audit compliance standards.
  • Facilitated the Productivity Central Application Oracle platform upgrade i to g pilot project and defined the rollout and transition plan.
  • Managed the National Retail Lockbox divestiture transition in an interim role supporting platform migration tracking, infrastructure decommission, IT risk mitigation and vendor finance/billing.
  • Merger Program and Project Management

  • Delivered merger related projects involving migration to the target platform RemitOne for Receivables National Wholesale Lockbox under Treasury Services:
  • Managed full lifecycle delivery across multiple releases effectively from initiation to implementation within an Enterprise Release framework.
  • Managed various crossfunctional stakeholders such as Product, Operations, Infrastructure, Offshore Software Platform Vendor J&B Software and downstream enterprise application partners to meet release scope delivery objectives.
  • Executed Project Management responsibilities on a daily basis, status reporting, issues and risk management updates during weekly team meetings.
  • Facilitated roll out of Project Delivery Framework, tools and templates across Receivables and was an active liaison/participant in feedback and process definition forums with the overall PMO.

    Northern Trust Bank Senior Program Manager  

  • Planned, Managed and Delivered the Next Generation Technology Platform with enterprise database, application integration software and tools for application teams:
  • Collaborated with the UNIX/DBA Group, Architecture, Application Development teams to facilitate rollout of the Platform on a Daily Basis.
  • Provided critical input to the IPLC Infrastructure Project Lifecycle Methodology
  • Managed the implementation of Compliance and Asset Management Enterprise Packaged Application COTS on the next generation platform. 
  • Facilitated cross team meetings, vendor conferences and ensured on time delivery.
  • Managed the implementation of a Real Estate and Facilities Management Manhattan web based enterprise application platform across all global locations of the bank:
  • Conducted product evaluation of four packaged solutions using a selection matrix.
  • Managed rollout in a planned and phased manner while facilitating integration efforts across multiple back office teams.

    AT&T Ameritech/SBC Senior Program Manager

  • Managed the Data Services Product Program with a multimillion dollar budget involving nationwide AT&T teams and Offshore Software Platform Vendor from Tel Aviv, Israel.
  • Managed Revenue Assurance and Cost Management application areas including delivery of Oracle ODR/Data Warehouse, Legacy Teradata Warehouse, ETL procedure changes, XML Interface enhancements, Web based Java/JSP application and Business Objects reports.
  • Developed a business case for the Online Self Service Initiative to cut % in customer service and support costs running into several million dollars over years and evolving SBC Customer Relationship Management CRM at the Data Services Call Center.
  • Universal Access, Inc Senior Program Manager
  • Managed Product Development, IT Data Center, Help Desk and Call Center areas for the Telecom Data Services Broker with a team comprising of project managers, developers, architects and analysts.
  • Planned, managed and delivered three product releases concurrently with multiple project teams Project Managers aligned with personnel delivering fulllifecycle eBusiness/web workflow development projects in disparate technical environments Java, JSP, XML using BEA Web Logic, C, .NET, Oracle and SQL*Server
  • Facilitated Strategic Planning between Operations, Product Marketing and Technology.
  • Keane, Inc., Chicago, IL Apr – Oct


    As a senior service delivery team member for this global consulting firm participated in Human Resource Development, Practice Development EBusiness, Client Management and PreSales Support.

    City Of Chicago Engagement Manager

  • Managed a large scale program for the Revenue Workflow Platform rollout involving enterprise planning, vendor management, solution design and resource management with direct reports from six areas consisting of architects, developers and business analysts.
  • Facilitated resolution of integration issues, developed cost/benefit proposals, defined business process reengineering goal and established risk and change management process.
  • Managed the client transition and implementation leveraging Rapid Application Development and Client Sever Waterfall techniques to develop prototypes and deliverables using Oracle Database/ Oracle Tool Suite in a UNIX/Solaris environment.
  • Facilitated the setup of the Project Office with Project Control Reporting processes, EVA tools, MS Project /Workbench and ensured compliance of metrics, templates and tools.
  • Lucent Technologies Portfolio Manager
  • Managed product and service delivery operations with over + personnel for a Lucent Program with inside Sales Directors, Customers and Technology Project Managers from locations in IL, OH, NC and UK and the sales teams in South America, Europe, China and Asia Pacific.
  • Successfully managed relationships in a matrix environment with global customers, sales force and development center executives involving complex deliverables and schedules.
  • Facilitated and mentored resources to efficiently setup the Program Management Office with Project Control Reporting processes, metrics, EVA tools, and ABT Workbench etc.
  • Implemented SEICMM Level based process templates provided by SEPG, ensured compliance of metrics, templates and tools to Project Office specifications weekly.

    AC NielsenVNU Global Project Manager

  • Managed the Enterprise Decision Support System implementation that enabled access to syndicated retail data from Walgreen’s, Kmart etc. for the manufacturers.
  • Facilitated requirements gathering, solution architecture, project planning, budgeting, project staffing hiring, resource utilization, forecasting and daily project management.
  • Established rapid application development standards and facilitated production selection for development platform Informix, ER*WIN.
  • Managed multiple technical teams in Green Bay WI and Chicago IL to facilitate ETL Design, Development, Database Design, Testing and Implementation.
  • Facilitated Data Mapping, Conversion, Logical Data Modeling efforts on a daily basis to transform scan data into a syndicated Data Warehouse.
  • Managed vendor relationship with Spectra also a VNU company now during the application interface OLAP development later integrated with this Data Warehouse
    AT&T Ameritech/SBC
    Project Manager

  • Managed the Toll Free Platform Initiative and was responsible for overall solution definition, platform evaluation, statement of work development and project planning as a key liaison between the AT&T Product, Vendor Nortel Networks and AT&T Information Technology.
  • Conducted analysis and design sessions for the integrated business process solution of toll free service from customer interfaces to back office processing switch updates/billing.
  • Managed a development team focused on Toll Free Visual Tool for provisioning, utilizing Microsoft technologies such as Visual C++, SQL*Server etc.
  • Facilitated design sessions as a liaison between data warehousing, customer service and provisioning teams. Created the logical data model, reviewed revisions, developed data mapping processes for Oracle Operational Data Store and Central Customer Data Warehouse.

    Multiple Positions                            Jan – Mar


    Poona University, India

    Diploma Certificate in Business Management and Marketing


    Package Selection and Solution Implementation
    Project Control, Reporting and Planning Process
    Project Control, Reporting and Planning Process Project Estimation and Risk Mitigation
    Project Manager Development Program Mentor Application Outsourcing and Management

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