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<pre>Array ( [var] => cut_url ) </pre> Resume for Tiffany I. in Indianapolis, Indiana. Search More Resumes on #LECRT95SF

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Resume for Tiffany I. in Indianapolis, Indiana

Occupation: Industry:
Country: United States City: Indianapolis
State: Indiana ZIP: 46227

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  Tiffany L. I. Appleton Dr. Indianapolis, IN

Home      Cellular



To obtain a fulltime position in Customer Service that will enable quality of life and allow me to utilize my professionalism, work experience, and education to improve the organization.

Skills Summary  
  • Customer Service
  • Sales
  • General Office Skills
  • Written and Verbal Communication
  • Computer Savvy  Microsoft Word, Excel,  Power Point, Email
  • Hiring/Training
  • Multitasking
  • Clerical fax, phone, copy machine, filing
  • Client Relations
  • Detail Oriented
  • Problem Solving

    Extended Stay Hotel, Indianapolis, IN                     

    / – Present

    Guest Service Representative

    Handle checkins and checkouts

    Sells the value of hotel to all inquiries via telephone and in person and strives to convert them into reservations and occupied rooms

    Responsible for conducting courtesy calls within minutes after guest checkin

    Demonstrates and promotes a strong commitment to providing the best possible experience for the guests

    Responsible for through understanding and effective performance of the hotel computer system 


    / – /

    Market and sell health products in person, by phone, and through internet

    Manage household finances

    Clean and organize home

    Plan and prepare meals

    Able to multitask multiple projects 

    Compass Group at Villa St. Benedict Retirement Community, Lisle, IL             

    / – / Reason for leaving: My family moved to Indianapolis due to my husband’s career advancement.                               

    Dining Room Manager

    Responsible for the overall success of two dining rooms and a bistro

    Responsible for hiring, training, development, and performance appraisal process

    Maintained excellent relationships with residents, guests, and clients

    Responded to inbound calls, emails, faxes

    Responsible for an annual managed volume of $. million

    Controlled monthly inventory using Windows Comtrak food management software

    Maintained accurate payroll records

    Handled purchasing orders for food and nonfood items

    Managed hourly employees

    Responsible for the pricing, scheduling, set up, and presentation for special events


    Purdue Union Club Hotel, West Lafayette, IN                     

    / – /


    Cleaned hotel rooms and did laundry duties

    Awarded Most Outstanding Worker

    Participated in the training of new employees

    Worked well individually and as a team 

    Radisson Hotel at Star Plaza, Merrillville, IN                                                               

    / /

    Summer Intern

    Prepared for meetings and events using Breeze software and Delphi

    Involved in menu planning

    Participated in their Leadership Development Series

    Involved in various sale promotions to increase winter sales

    Assisted accounting manager in everyday tasks

    Resolved customer complaints

    Served for banquets 

    Renaissance Hotel, Chicago, IL                                                                                      

    / – /

    Culinary Summer Intern

    Prepared food for hotel guest

    Practiced proper food sanitation

    Conducted food service orders

    Adapted well to changes and pressure in the work place        

    Managed and prepared luncheon for executive chef and managers 

    Purdue Telefund, West Lafayette, IN                                                                                          

    / – /

    Telephone Fundraiser

    Called alumni, friends, and parents to raise money to benefit Purdue students

    Received calls from automated calling stations

    Maintained excellent customer service 

    L.S. Ayres, Hobart, IN

    / College Christmas Break

    Seasonal Retail Sales Associate

    Demonstrated knowledge of men’s cologne and used the knowledge to build sales

    Ability to work as a team player in a fastpaced environment

    Handled multiple priorities and quickly learning new procedures

    Ability to communicate effectively with customers, peers, and management 

    Americall Group Incorporated, Hobart, IN                                                                                            

    / – /

    Telemarketer/Supervisor Trainee

    Called homes to sell credit cards and life insurance

    Averaged ten sales daily

    Verified sales

    Coached associates after listening to their calls


    Purdue University, West Lafayette, IN             

    Bachelor of Science, Hospitality and Tourism Management

    Graduation Date: December  

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